Contact

Contact Caps Lock

Use this page to contact Caps Lock for consumer questions, wholesale inquiries, press requests, or Michigan retail partnerships. Our team is based in Ann Arbor and responds to messages within one to two business days.

To keep response times fast, we route inquiries by type. Complete messages get faster replies than vague ones, so include a few specifics with your request.

Who reaches out to contact Caps Lock

• Customers: dosing questions, strain recommendations, where to find us
• Michigan retailers: wholesale applications, MAP questions, reorder inquiries
• Press and media: interviews, story tips, brand asset requests
• Partners and suppliers: cultivation, packaging, logistics

What to include in your message

To get the fastest response, include the following in your message:

• Consumer questions: product name, the Michigan city where you are looking, and your specific question
• Wholesale inquiries: business name, city, shop type, and estimated monthly volume
• Press requests: publication, beat, and deadline
• Support issues: order or batch number if you have one

What we cannot help with

Caps Lock is a Michigan-only brand. We cannot help with shipping (we do not ship), out-of-state purchases (we do not sell outside Michigan), or medical advice (we are not a medical provider). For questions about psilocybin and medical conditions, consult a licensed physician.

Related pages

• Find Us – how to locate a Michigan retailer
• FAQ – common questions answered
• Press Kit – brand assets and media resources
• Wholesale – retail partner application

Response times and expectations

Our team is small, Ann Arbor based, and reads every message personally. We try to respond to every inquiry within one to two business days. Messages received on Friday afternoons or weekends typically get handled first thing Monday. If you send multiple messages, we will batch the response rather than reply to each separately. For time-sensitive press or partnership requests, flag the subject line with “urgent” or a deadline date and we will prioritize accordingly.

For broader background on psilocybin and emerging legal frameworks, the Multidisciplinary Association for Psychedelic Studies (MAPS) is a widely cited resource.